dkr999 Privacy Policy

This Privacy Policy applies to all personal data collected and processed by dkr999 in connection with the operation of dkr999.net and all related services, promotions, and communications directed at Pakistani players. It governs data collected from players based across Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Hyderabad, Multan, Peshawar, and all other cities and regions.

For the purposes of this Privacy Policy, "personal data" means any information that identifies or can reasonably be used to identify a natural person. "Processing" means any operation performed on personal data, including collection, storage, use, transmission, and deletion.

This Privacy Policy should be read alongside the dkr999 Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and dkr999. By registering and using a dkr999 account, you confirm that you have read this Privacy Policy and consent to data processing as described herein.

dkr999 collects the following categories of personal data from registered players and site visitors:

• Full legal name as it appears on your Pakistani CNIC.
• CNIC number (collected during KYC verification).
• Date of birth (for age verification — players must be 21 or older).
• Gender (optional, for personalisation purposes only).
• Residential address within Pakistan.

• Pakistani mobile number (used as primary account identifier and for OTP verification).
• Email address, if provided voluntarily for communications.

• JazzCash or EasyPaisa mobile wallet number registered in your name.
• Pakistani bank account details (HBL, UBL, or Meezan Bank) for bank transfer transactions.
• Transaction history — deposit amounts, withdrawal requests, dates, and processing status.
• Bonus credit and wagering history.

• IP address at the time of registration and subsequent logins.
• Device type, operating system, and browser information.
• Device fingerprint (used for duplicate account detection and fraud prevention).
• Session duration, pages visited, and features accessed within dkr999.net.
• Geolocation data (city/region level, derived from IP address).

• Bets placed — game type, market, stake amount in PKR, and settlement outcome.
• Cricket betting history, including PSL and ICC market activity.
• Casino game session records — rounds played, outcomes, and session duration.
• Slot and instant game play history.
• Responsible gaming limit settings and self-exclusion records.

• Live chat transcripts between you and dkr999 support agents.
• Records of SMS or push notifications sent to your registered mobile number.
• Complaint and dispute records.

dkr999 collects personal data through the following means:

• Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting support, or participating in a promotion.
• Automated collection: Technical data collected automatically when you access dkr999.net — including IP address, device identifiers, session data, and cookie data — via standard web server logs and analytics tools.
• Payment processing partners: Transaction confirmation data from JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank necessary to verify deposit and withdrawal completion.
• Identity verification services: Where dkr999 uses third-party KYC verification providers, data cross-referenced against Pakistani identity databases to confirm CNIC validity and age.
• Fraud detection systems: Data aggregated by dkr999's fraud prevention systems from your device, network, and behavioural patterns to identify suspicious activity.

dkr999 processes your personal data for the following specific purposes:

dkr999 does not use your personal data to make fully automated decisions that produce significant legal effects without human review. Where automated systems flag an account for fraud or responsible gaming review, a human assessment is conducted before any significant account action is taken.

dkr999 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations to you under the dkr999 Terms & Conditions — including account management, transaction processing, and customer support.
• Legitimate interests: Processing necessary for dkr999's legitimate operational interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests do not override your fundamental data rights.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) obligations and age verification requirements.
• Consent: Where processing is based on your explicit consent — such as receiving promotional communications — you may withdraw that consent at any time by contacting dkr999 support without affecting the lawfulness of prior processing.

dkr999 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. Personal data is shared only in the following limited circumstances:

dkr999 engages carefully selected third-party service providers to assist with specific operational functions — including payment processing (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank), identity verification, fraud detection, and customer support infrastructure. These providers are contractually restricted to processing your data only for the specific purpose for which they are engaged and may not use it for any other purpose.

Where you play casino games, slots, or instant games hosted by third-party game studios on the dkr999 platform, technical session data necessary to operate the game round is transmitted to the relevant game studio. Game studios are prohibited from retaining individually identifiable player data beyond what is required for immediate session management and game integrity purposes.

dkr999 may disclose personal data where required to do so by applicable law, court order, or instruction from a competent regulatory or law enforcement authority. In such cases, dkr999 will disclose only the minimum data necessary to satisfy the legal requirement.

In the event of a merger, acquisition, or sale of all or part of dkr999's business, personal data held by dkr999 may be transferred to the successor entity, subject to equivalent data protection commitments. Affected players will be notified of any such transfer.

dkr999 does not store complete payment instrument credentials on its own servers. Payment processing for JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank transactions is handled by authorised Pakistani payment gateways that operate under their own applicable regulatory obligations. dkr999 retains only the minimum transaction reference data required for deposit confirmation, withdrawal processing, and dispute resolution.

All payment-related data transmitted between your device and dkr999.net is protected by 256-bit SSL/TLS encryption. dkr999 does not process or store card numbers, bank login credentials, or mobile banking PINs at any point in the payment flow.

dkr999.net uses cookies and similar tracking technologies to operate the platform, maintain your login session, and analyse site usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Required for core platform functionality including maintaining your authenticated session, remembering your language preference, and processing security tokens. These cannot be disabled without impairing your ability to use dkr999.
• Functional cookies: Used to remember your preferences — such as display settings and responsible gaming limit configurations — between sessions.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate dkr999.net — including page visit patterns, session duration, and feature usage — to help us improve the platform experience for Pakistani players.
• Fraud detection cookies: Short-lived cookies used as part of dkr999's fraud and duplicate account detection systems to identify unusual access patterns.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of dkr999.net, including the ability to maintain a logged-in session across page loads. dkr999 does not use third-party advertising or behavioural targeting cookies.

dkr999 retains personal data for as long as necessary to fulfil the purpose for which it was collected, subject to the following minimum retention periods:

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an individual player. Extended retention periods apply where dkr999 is involved in or anticipates involvement in legal proceedings, regulatory investigations, or dispute resolution processes that require the data to be preserved.

As a dkr999 account holder, you have the following rights with respect to your personal data. To exercise any of these rights, contact dkr999 support via live chat or written correspondence to [email protected]:

• Right of access: You may request a copy of the personal data dkr999 holds about you, including your account data, transaction history, and gaming activity records.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by dkr999. Requests relating to CNIC details require supporting documentation.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to dkr999's legal retention obligations — particularly for financial records and AML compliance data, which cannot be deleted on request.
• Right to restriction: You may request that dkr999 restrict processing of your personal data in specific circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to processing carried out on the basis of dkr999's legitimate interests, including direct marketing communications.

dkr999 will respond to data rights requests within thirty (30) calendar days of receipt. Where requests are complex or numerous, the response period may be extended by a further thirty (30) days, with notice provided to you of the extension.

dkr999 is strictly prohibited for individuals under the age of 21. dkr999 does not knowingly collect personal data from any person under the age of 21. All account registrations require CNIC-based age verification as a mandatory step, and dkr999 employs additional detection measures to identify and close accounts that may have been registered by underage individuals.

If dkr999 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately and permanently closed, all collected data will be deleted except where retention is required by law, and any funds in the account will be dealt with in accordance with the dkr999 Terms & Conditions applicable to underage account closure.

If you have reason to believe that a person under 21 has accessed or registered a dkr999 account, please contact support immediately at [email protected] — displayed here as plain text, not a clickable link.

dkr999.net does not contain links to third-party websites outside the dkr999 platform. All games available on dkr999 are operated through integrated APIs with licensed third-party game studios. The privacy practices of individual game studios are governed by their own privacy policies, which are separate from this dkr999 Privacy Policy.

dkr999 is not responsible for the data practices of its game studio partners beyond the contractual data processing obligations imposed on those partners by dkr999 as a condition of their integration on the platform. Game studios are contractually prohibited from using dkr999 player data for their own marketing or analytics purposes.

dkr999 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between player devices and dkr999.net.
• Encrypted storage of sensitive data fields including CNIC numbers and financial account references.
• OTP-based two-factor verification for new device logins.
• Role-based access controls limiting dkr999 staff access to personal data to those with a direct operational need.
• Regular security audits and penetration testing of the dkr999 platform infrastructure.
• Monitoring systems for anomalous access patterns and potential data breach indicators.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, dkr999 will notify affected players without undue delay via their registered mobile number or other available contact method, and will take immediate steps to contain the breach and mitigate its impact.

dkr999 reserves the right to update this Privacy Policy at any time. Updated versions will be published on dkr999.net with a revised effective date. Where updates are material — involving significant changes to how we collect, use, or share personal data — dkr999 will provide advance notice via the platform or registered mobile number before the updated policy takes effect.

Continued use of dkr999 following publication of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not accept the updated Privacy Policy, you must cease using dkr999 and may request account closure before the new policy takes effect.

This Privacy Policy was last reviewed and updated on 1 January 2026. The English language version is the authoritative governing version of this policy.

For questions, concerns, or requests relating to this Privacy Policy or the personal data dkr999 holds about you, please contact our support team through the following channel:

Written correspondence email: [email protected]

If you believe dkr999 has handled your personal data in a manner inconsistent with this Privacy Policy or applicable data protection principles, you have the right to raise a complaint with dkr999 directly in the first instance. dkr999 will investigate all privacy complaints thoroughly and provide a written response within thirty (30) calendar days. If you remain dissatisfied following dkr999's response, you may escalate the matter to the relevant authority under applicable Pakistani law.

This Privacy Policy was last updated on 1 January 2026 and is effective for all dkr999 accounts registered or active from that date. The English language version of this Privacy Policy is the authoritative governing version. Any translation provided for convenience purposes shall not override the English original in the event of a discrepancy.